FAQ

Frequently Asked Questions

Find answers about custom drinkware, party displays, custom signage, UV DTF stickers, DTF transfers, artwork setup, shipping, and ordering from Tawgraphix. Need more help? Contact us at orders@tawgraphix.com or call 754-301-0092.

General

General Questions

Tawgraphix offers custom printed products for brands, small businesses, events, gifts, and personal orders. This section explains what we make, how custom ordering works, whether bulk pricing is available, and what to expect from production timing.

What products does Tawgraphix offer?

Tawgraphix offers custom drinkware, custom party displays, custom signage, UV DTF stickers, DTF transfers, foam boards, acrylic signs, car magnets, yard signs, banners, retractable banners, and other custom printed products made for businesses, events, personalized gifts, promotions, and celebrations.

How do I place a custom order?

Choose your product, upload your artwork, and include any notes needed for your order. Tawgraphix reviews the design details and sends a proof when required before production begins.

Do you offer bulk or wholesale pricing?

Yes. Bulk pricing and wholesale pricing are available for businesses, resellers, event planners, and larger custom print runs. Email your product type, quantity, and artwork details for a custom quote.

What is your average turnaround time?

Most orders are completed within 2–3 business days after artwork approval. Some products may ship faster, and rush options may be available depending on the item and production schedule.

Can I cancel or modify my order?

Changes are usually only possible before production begins. Once printing starts, custom orders generally cannot be changed or canceled.

Artwork

Artwork & File Prep

Good artwork leads to better print quality. This section covers accepted file types, print resolution, print-ready setup, mockups, and where to find Tawgraphix artwork guidelines for custom printed products.

What file formats do you accept?

We accept PNG, PDF, AI, EPS, SVG, and other high-resolution artwork files. Vector files are preferred when available because they help produce sharper results for signs, decals, and printed graphics.

Do I need to mirror or flip my file?

No. Our team handles print setup and production adjustments, including mirroring or layout prep when needed for DTF transfers and UV DTF printing.

What resolution should my file be?

Use artwork at 300 DPI at actual print size whenever possible. High-quality files help ensure cleaner detail, sharper text, and stronger print results.

Do you offer mockups or artwork assistance?

Yes. Tawgraphix can help with resizing, basic file cleanup, and digital mockups when needed. Minor edits are often included, while more detailed design work may require an added fee.

Where can I find your artwork guidelines?

You can review our full file setup recommendations and print specs on the Artwork Guidelines page.

Collection

Custom Drinkware

Tawgraphix custom drinkware includes personalized tumblers, printed cups, and custom bottles made for gifts, promotions, events, giveaways, branded merchandise, and small business marketing.

What types of custom drinkware do you offer?

We offer custom tumblers, custom bottles, and custom cups printed using UV full-wrap printing for bold, durable, full-color results.

How long does it take to receive my custom drinkware order?

Most custom drinkware orders ship within 24–72 hours after artwork approval. Tracking information is sent once the order ships.

Can I order just one custom drinkware item?

Yes. Tawgraphix has no minimum order requirement on most drinkware products, making it easy to order one item, samples, gifts, or larger bulk quantities.

What type of drinkware do you use?

Most designs are printed on premium double-wall insulated stainless steel drinkware, along with select reusable cups and other quality drinkware options depending on the product.

How is the design printed on drinkware?

Our custom drinkware is printed using advanced UV full-wrap printing for vibrant color, strong adhesion, scratch resistance, and long-lasting visual impact.

Are the prints dishwasher safe?

To help preserve brightness and finish, we recommend hand washing only for custom printed drinkware.

Do you provide mockups before printing drinkware?

Yes. Most custom drinkware orders include a digital proof or mockup for approval before production begins.

Collection

Custom Party Displays

Tawgraphix custom party displays include birthday backdrops, foam board signs, welcome signs, milestone boards, table signs, cake stands, and themed event decor for birthdays, baby showers, weddings, graduations, and branded celebrations.

What custom party displays can I order from Tawgraphix?

Tawgraphix offers custom party displays for birthdays, baby showers, weddings, graduations, and special events, including birthday backdrops, foam board signs, welcome signs, character standees, cake stands, table signs, milestone boards, and themed event decor.

Can I personalize my party display with a name, age, photo, or theme?

Yes. You can customize your party display with names, ages, event themes, colors, photos, logos, characters, and custom text. Tawgraphix prints your order using the final approved design.

Do you print custom birthday backdrops and foam board party signs?

Yes. We print custom birthday backdrops, foam board party signs, baby shower signs, welcome boards, graduation displays, and personalized party signage designed to make your event setup look coordinated, polished, and photo-ready.

What materials are your custom party displays made from?

Most Tawgraphix party displays are printed on foam board, corrugated plastic, and other durable display materials selected for lightweight handling, vibrant print quality, and easy setup for parties and events.

How long does it take to make and ship custom party displays?

Most custom party display orders are produced and shipped within 24–72 hours after artwork approval. Production time may vary slightly based on the product, design complexity, and order size.

Can I order just one personalized party display?

Yes. Tawgraphix offers no minimum order requirement on most custom party displays, so you can order one personalized sign or build a matching set for your full event setup.

Are your party displays good for birthdays, baby showers, weddings, and graduations?

Yes. Our custom party signs and displays are made for birthdays, baby showers, bridal showers, weddings, graduations, baptisms, corporate events, and themed celebrations. They are designed to elevate your decor and create standout photo moments.

Will the colors and print quality look good in photos?

Yes. Tawgraphix uses high-resolution full-color printing to create bold color, sharp detail, and clean graphics so your custom party displays look great both in person and in event photography.

Do party displays arrive ready to use?

Many items arrive ready to display or easy to assemble. Depending on the product, some party signs and display pieces may ship flat for safer delivery and quick setup at your event location.

What if my custom party display arrives damaged or printed incorrectly?

If your party display arrives damaged or incorrect, contact Tawgraphix within 24 hours of delivery and our team will work quickly to resolve the issue.

Collection

Custom Signage

Tawgraphix custom signage includes acrylic signs, foam boards, yard signs, car magnets, banners, retractable banners, business signs, promotional signage, and event signage for storefronts, offices, trade shows, and local marketing.

What types of custom signs do you make?

We produce custom acrylic signs, foam boards, car magnets, yard signs, banners, retractable banners, and event signage for branding, promotions, storefronts, parties, and business use.

Do you cut acrylic and foam board into shapes?

Yes. We offer custom shape cutting for many signage products, including circles, squares, stars, and custom outlines based on your design.

How should I send artwork for signs?

Vector artwork such as AI, PDF, EPS, and SVG is ideal for sharp printing and accurate cutting. High-resolution PNG or JPG files at 300 DPI also work well for many sign products.

How do I care for my printed signs?

Clean printed signs gently using a soft cloth and mild soap. Avoid harsh chemicals, ammonia, or alcohol-based cleaners that may affect the print or finish.

Are car magnets weatherproof?

Yes. Our custom car magnets are made for outdoor use and are printed for long-lasting performance against normal weather exposure.

Can I reuse yard signs?

Yes. Coroplast yard signs are lightweight, durable, and reusable with standard H-stakes or display frames.

Do retractable banners include stands?

Yes. Each retractable banner includes the banner stand, support pole, and carrying case for easy transport and setup.

Collection

UV DTF Stickers

UV DTF stickers are durable decals for tumblers, glass, acrylic, metal, ceramic, and other smooth hard surfaces. This section explains how UV DTF works, how it applies, and where it performs best.

What is UV DTF?

UV DTF is a print process used to create glossy, detailed, durable decals that apply to smooth hard surfaces like glass, acrylic, metal, tumblers, and plastic without heat.

How do I apply a UV DTF sticker?

Clean the surface well, peel and position the decal, press firmly across the design, and then slowly remove the carrier film. No heat press is required.

Are UV DTF stickers waterproof?

Yes. UV DTF stickers are water-resistant and long-lasting. For best results on drinkware or frequently handled items, hand washing is recommended.

What surfaces do UV DTF stickers stick to?

They work best on smooth, clean, non-porous surfaces such as glass, stainless steel, acrylic, metal, ceramic, and some hard plastics.

Do you have a free UV DTF gang sheet builder?

Yes. Tawgraphix offers a free online gang sheet builder that lets you arrange and size your designs on a sheet before ordering — no design software needed. Visit the UV DTF collection to access the builder and start creating your custom sheet.

Collection

DTF Transfers

DTF transfers are made for custom apparel on cotton, polyester, blends, fleece, uniforms, hoodies, sweatshirts, merch, and branded clothing. This section covers application settings, durability, and wash care.

What materials can I use DTF transfers on?

DTF transfers work well on cotton, polyester, blends, fleece, and many common apparel fabrics, making them a versatile option for custom clothing and merch.

How do I apply DTF transfers?

Preheat: 3–5 seconds
Temperature: 310°F–325°F for cotton, 295°F–315°F for poly blends, 265°F–285°F for some polyester garments
Peel: Cold peel, then repress for 3–5 seconds with parchment paper or a protective sheet.

Are DTF transfers durable?

Yes. When applied correctly, DTF transfers are highly durable and made to hold up well through repeated washing without heavy cracking or fading.

How should I wash garments with DTF prints?

Wash garments inside out in cold water on a gentle cycle with mild detergent. Avoid bleach and high heat. Tumble dry low or hang dry for best longevity.

Support

Orders, Shipping & Returns

This section covers shipping coverage, local pickup, damaged orders, and custom-order return information so customers know what to expect after checkout.

Do you ship nationwide?

Yes. Tawgraphix ships throughout the United States, and shipping rates are calculated automatically at checkout.

Do you offer local pickup?

Yes. Local pickup is available for eligible orders when selected at checkout.

What if my order arrives damaged?

If your order arrives damaged, contact us with photos of the issue as soon as possible so we can review it and determine the best resolution.

Do you accept returns on custom orders?

Because products are custom made, returns are generally not accepted unless there is a production issue, defect, or order error.

Support

Payments & Quotes

This section explains accepted payment methods and how to request a custom quote for bulk orders, business printing, event signage, drinkware, party displays, or transfer printing.

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available through Shopify Checkout.

Can I get a custom quote?

Yes. Email orders@tawgraphix.com with your product type, quantity, artwork, and order details for a custom quote.