Frequently Asked Questions

We specialize in custom drinkware (tumblers, cups, bottles), UV DTF decals, DTF transfers, and signage — all printed in-house for premium quality.

Select your desired product, upload your artwork, and include any notes. We’ll confirm details and send a digital proof when needed before production begins.

Yes, wholesale and bulk discounts are available for businesses and resellers. Email your design and quantity for a custom quote.

Production usually takes 2–3 business days after artwork approval. Rush options may be available — please contact us before ordering.

Changes are allowed only before production begins. Once printing starts, orders cannot be canceled or modified.

We accept PNG, PDF, AI, EPS, and SVG files (300 DPI or higher recommended).

No, our team handles print setup, including mirroring or layout adjustments for DTF and UV DTF printing.

Use at least 300 DPI at actual print size to ensure sharp, high-quality results.

Yes, we can resize or clean up your files and provide mockups if needed. Minor edits are free — detailed designs may have a small fee.

You can view our complete file setup and printing specs on our Artwork Guidelines page.

We offer custom tumblers, bottles, and cups — printed using UV full-wrap technology for bold, durable results.

Most custom drinkware ships within 24–72 hours after artwork approval. You’ll receive tracking info once shipped.

Yes, we have no minimum order requirement — perfect for personal gifts or samples.

We use premium, double-wall insulated stainless steel for tumblers and bottles, and high-quality reusable cups for custom designs.

Our drinkware is printed using advanced UV Printing full wrap technology for vivid, scratch-resistant, and long-lasting designs.

We recommend hand washing only to maintain print brightness and surface gloss.

Yes, most custom drinkware orders include a digital proof before production for approval.

We create custom acrylics by shape, foam boards, car magnets, yard signs, banners, and retractable banners — perfect for branding and events.

Yes! Choose from shapes like circles, squares, stars, or custom outlines to match your design.

Vector files (AI, PDF, EPS, SVG) work best for sharp prints and accurate cutting. High-resolution PNG or JPG (300 DPI) also works. Include bleed if possible.

Wipe gently with a soft cloth and mild soap. Avoid alcohol or ammonia-based cleaners to prevent damage to the print or finish.

Yes — printed with UV-resistant inks and laminated for long-lasting protection against the elements.

Yes, our coroplast yard signs are lightweight, durable, and reusable with standard H-stakes or frames.

Yes, each banner includes a durable aluminum stand, pole set, and carrying case.

A premium print process that produces glossy, durable decals for smooth surfaces like glass, tumblers, and acrylics.

Clean the surface, peel and position the decal, press firmly, then slowly remove the film. No heat needed.

Yes, they’re water-resistant and long-lasting. For best results, hand wash items and avoid high heat.

They adhere best to smooth, non-porous materials like glass, stainless steel, metal, or acrylic.

DTF transfers work on cotton, polyester, blends, fleece, and more — ideal for custom apparel.

Preheat: 3–5 sec
Temp: 310°F–325°F (cotton), 295°F–315°F (poly), 265°F–285°F (polyester)
Peel: Cold peel, then repress for 3–5 seconds with parchment paper.

Yes, properly applied DTF transfers last through dozens of washes without fading or cracking.

Wash inside-out with cold water, gentle cycle, and mild detergent. Avoid bleach and tumble on low or hang dry.

Yes, we ship anywhere in the U.S. Shipping rates are calculated automatically at checkout.

Yes, local pickup is available at checkout when selected.

Contact us within 7 days with photos of the issue. We’ll review and replace or reprint if applicable.

All products are custom-made, so returns aren’t accepted unless there’s a manufacturing issue or error.

We accept major credit and debit cards and other secure methods through Shopify Checkout.

Email us at orders@tawgraphix.com with your product type, artwork, and quantity for a quick quote.